App Store support
Questions about features, bugs, or subscriptions on iPhone.
Support
We’re here so the
We’re here so the
conversation keeps going.
If something isn’t working or you have a question, reach the contact for your platform. Every message is read by a person on the team.
Contact
Google Play support
Questions about features, bugs, or subscriptions on Android.
Privacy and terms
See how your data is handled and the conditions of use.
FAQ
Frequently asked questions
Checking here first is often the fastest route. If you don’t find an answer, use the contacts above.
Where can I find my translation history?
Open the History tab at the bottom of the app to see past conversations and results. Tap the star to keep a sentence in Favorites.
How do I use offline translation?
Download the language packs you need from Settings first. Offline coverage varies by language and platform.
Who do I contact about billing or subscriptions?
Payment history and cancellation are managed in the subscription settings of the App Store or Google Play. If you still need help, email the support address for your platform.
What should I include so you can look into it quickly?
Your device and OS version, the app version, the screen where it happened, and the steps to reproduce it. Please don’t send passwords or payment details.
Developer
TNEAR Inc.
We build apps that bring the moment of understanding closer. Translation covers 100+ languages, and spoken conversation covers 18.
- Company
- TNEAR Inc.
- Address
- 1201, 306 Digital-ro, Guro-gu, Seoul 08378, Republic of Korea
- Phone
- +82 10-8285-1450
All sorted? Pick the conversation back up.
Keep it on the latest version.
Each update brings steadier translation and new features.